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Posted by Hank Arnold (MVP) on March 6, 2008, 4:24 am
Please log in for more thread options John Pollard wrote:
> Jeff wrote:
>
>> Thanks. I was also concerned that if 2008 had a radically
>> different
>> interface, it might take some getting used to and finding
>> things....
>
> Just one persons observation: I have used (or worked with)
> Q2000. Q2001. Q2002, Q2004, Q2005, Q2006, Q2007 and Q2008.
>
> I have never experienced any difficulty "getting used to" or
> "finding things" during any of the changes from one of those
> versions.
>
> During the same period of time, I have read posts from several
> users (almost guaranteed to be a fairly small percentage of all
> Quicken users) who have expressed a difficuly "getting used to"
> or "finding things" when they "upgraded".
>
> My observation is that those who experience difficulty "finding
> things" are usually basically lazy.
>
> My other observation is that those who have difficulty "getting
> used to" newer versions exhibit typical human behavior: a
> response to change that varies from "foot dragging" to anxiety,
> fear and even anger at those who dared to introduce change into
> their lives.
>
> I think that new versions of software - like new versions of any
> product/service - are intended to introduce change. So I assume
> I should be prepared for that change. I am almost always
> underwhelmed by the degree of that change in the case of my
> software.
>
> I think it would be very difficult for a stranger in a newsgroup
> to provide you with the assurance you seem to be seeking.
>
> [Nothing personal intended.]
>
Is that what they call "tough love"? ;-)
I don't know if I'd use terms as strong as yours, but I agree that for
the most part, the problems are usually minor and relate to finding one
or more features. I disagree, though, about there being a lack of
radical change. It's not often, but in the past decade, there have been
UI changes that set me back on my heels for a few minutes until I
figured them out. For many of us, interface changes are something we
deal with every day and it actually keeps things interesting. However,
reality is that for many people, it's disturbing and upsetting to see
changes that they see as having no value add and only reduce their
productivity.
--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
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