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Subject Author Date
hangs on updating financial information Phil Schuman 05-19-2006
Posted by Phil Schuman on May 19, 2006, 7:21 pm
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> I just checked my IE6 settings and I have both ssl 2.0 and ssl 3.0
checked
> and my schwab accounts download fine. I do have TLS disabled. For
security,
> all zones are set at the default level.
>
> You might deactivate the account and try reactivating it.
---
>>> There was no checkmark for SSL 2.0 - and it failed
>>> I then checkmarked it - and IE 6.0 worked to the Schwab OFX
webpage,
>>> as did Quicken 2004 download for Schwab...




Posted by Tom S. on May 20, 2006, 1:04 am
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 Phil,

As you already knew, Quicken uses the IE engine for all of its
internet access. The Tools | Options | Advanced tab governs the
behavior of that engine and any applications that use it.

PCT 1.0, SSL 2.0, SSL 3.0, TLS 1.0, and now TLS 1.1 are all security
suites providing encrypted transport of data between client PC's and
remote servers [1]. Your settings should be SSL 3.0 and TLS 1.0
enabled. PCT 1.0 & SSL 2.0 disabled. Also, check the box
instructing IE to not save encrypted pages to disk. Note these are
not the defaults. IE versions through IE 6 SP2 enable SSL 2.0, not
TLS and _do_ cache pages received via https.

PCT 1.0 and SSL 2.0 have been deprecated due to vulnerability to
attack. A quick search did not reveal the exact date or the
authoritative document but enough results to believe they are no
longer reliable.

It would be a significant concern if Schwab did not work with SSL
3.0 or TLS 1.0.

//Tom S.
[1] http://en.wikipedia.org/wiki/Secure_Sockets_Layer

pschuman_NO_SPAM_ME@interserv.com says...
> There was no checkmark for SSL 2.0 - and it failed
> I then checked it - and IE 6.0 worked - as did Quicken 2004.
>
> BUT - if this is for some "internet access API filtering",
> vs just for IE 6.0 access settings,
> then the other weird thing is that the Firefox browser worked fine
> on the same laptop...
> Accessing the Schwab OFX site with IE failed, but Firefox worked...
>
> > Phil:
> >
> > Are you saying there IS or IS NOT a checkmark by SSL 2.0?
> > I have checkmarks by both SSL 2.0 and 3.0, and Schwab works fine on my
> > desktop.
> >
> > Bob
> >
> > >>>
> > WELL - ok, it's now 2:45am - the resolution was a checkmark for SSL
> 2.0
> > in the IE 6.0 / tools / internet options / advanced /
> > So how does that interface with the usage of Quicken ????
> > <<<

Posted by Laura on May 20, 2006, 2:24 pm
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Tom S. wrote:
> Phil,
>
> As you already knew, Quicken uses the IE engine for all of its
> internet access. The Tools | Options | Advanced tab governs the
> behavior of that engine and any applications that use it.
>
> PCT 1.0, SSL 2.0, SSL 3.0, TLS 1.0, and now TLS 1.1 are all security
> suites providing encrypted transport of data between client PC's and
> remote servers [1]. Your settings should be SSL 3.0 and TLS 1.0
> enabled. PCT 1.0 & SSL 2.0 disabled. Also, check the box
> instructing IE to not save encrypted pages to disk. Note these are
> not the defaults. IE versions through IE 6 SP2 enable SSL 2.0, not
> TLS and _do_ cache pages received via https.
>
> PCT 1.0 and SSL 2.0 have been deprecated due to vulnerability to
> attack. A quick search did not reveal the exact date or the
> authoritative document but enough results to believe they are no
> longer reliable.
>
> It would be a significant concern if Schwab did not work with SSL
> 3.0 or TLS 1.0.
>

FWIW, I tried disabling SSL 2.0 and both Bank of America and CS would not
download my transactions. When I enabled ssl 2.0 it worked again. So it
looks like CS is using SSL 2.0 at the moment and have not advanced to using
3.0 yet.

Posted by Phil Schuman on May 22, 2006, 4:17 pm
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Here is an email update from Schwab -
regarding Quicken downloads from their site.

I spoke to Technical Support
and was advised that you are correct,
and we are aware that at this time
our site only supports IE SSL 2.0.

We have forwarded your comments
to the Web Development Team
for further review in future enhancements.

> >> > Tonight I encountered a weirdness...
> >> > I normally run Quicken 2004 on a laptop at home,
> >> > and have another copy running on my travel laptop.
> >> > I transfer the QDATA files from the home to the travel,
> >> > and all is ok.... not tonight.
> >> >
> >> > The home laptop runs fine, and updates all quotes, balances, etc
> >> > I then copied the files as usual, and opened quicken on the
travel
> > laptop.
> >> > Did the usual "update" just to double check all is well.....
> >> > Everything works, except it hangs when tryng to update my Schwab
> > account.
> >> > Quotes OK, Fidelity OK, TRowe OK, Vanguard OK,
> >> > Schwab... hangs !
> >> > Everything works fine on the other laptop with update function -
all OK
> >> >
> >> > Any ideas what might be hosed for just the "updating financial
> >> > information"
> >> > on the Schwab account, but everything else works ok ?
> >> >
> >> I've been trying all sorts of different things,
> >> and still no joy - turned off the firewall, the virus scanner,
etc
> >> Schwab - NG, all other accounts - OK
> >>
> >> Also, have the new IE 7.0 loaded.... in case they might have hosed
> >> Schwab.
> >>
> >> BTW - Brought up a protocol analyzer,
> >> and it seems to just be ping-ponging packets for 443 to
ofx.schwab.com
> >> which is the SSL web port vs port 80
> >>
> >> All the other accounts access their hosts the same way - but they
work ok
> >>
> >>
> > ok - it's 1:20am - time for bed :)
> > but the problem appears to be something blocking access to the
Schwab
> > website from one laptop.
> > The protocol analyzer showed the target website is -
> > https://ofx.schwab.com
> > I even un-installed IE 7.0 in case something was internally modified
> > The two laptops are sitting side by side - both with IE 6.0 running
> > I typed the URL - https://ofx.schwab.com - and......
> > the home laptop brings up the Netscape install page,
> > and the travel laptop does not display the page - it is like it is
being
> > filtered somehow...
> > So... I guess I'll have to try and see what the heck is going on -
> > BTW - the normal Schwab website https://www.schwab.com comes up just
fine
> > using SSL
> >
> WELL - ok, it's now 2:45am - the resolution was a checkmark for SSL
2.0
> in the IE 6.0 / tools / internet options / advanced /
> So how does that interface with the usage of Quicken ????
>
>



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