mysteriously missing entry

Posted by darrellmcd on September 3, 2007, 10:48 pm

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Attempting to reconcile my bank account this evening I discovered a
very large discrepancy. Checking back through previous months I found
that a CC payment from four months ago that had been recorded and
reconciled was now missing. Re-entering this amount with the original
date brought everything back into perfect balance. Each of the
previous months back to that point had been balanced and all entries
were marked as reconciled but this one entry had simply vanished.

It took only a little while to discover the missing entry but the fact
that it could be missing is very disturbing. What can possibly have
deleted just one line in one register causing all subsequent months to
be out of balance although they had been correct before?

Darrell McDonald

Posted by sharx35 on September 4, 2007, 1:40 am

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> Attempting to reconcile my bank account this evening I discovered a

> very large discrepancy. Checking back through previous months I found

> that a CC payment from four months ago that had been recorded and

> reconciled was now missing. Re-entering this amount with the original

> date brought everything back into perfect balance. Each of the

> previous months back to that point had been balanced and all entries

> were marked as reconciled but this one entry had simply vanished.

> It took only a little while to discover the missing entry but the fact

> that it could be missing is very disturbing. What can possibly have

> deleted just one line in one register causing all subsequent months to

> be out of balance although they had been correct before?

> Darrell McDonald

Darrell, I too had a single transaction drop into oblivion. I couldn't isolate
it, just the amount which
I corrected via an adjusting entry. Doesn't exactly instil confidence in the
product..

Posted by darrellmcd on September 4, 2007, 8:50 pm

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> > Attempting to reconcile my bank account this evening I discovered a

> > very large discrepancy. Checking back through previous months I found

> > that a CC payment from four months ago that had been recorded and

> > reconciled was now missing. Re-entering this amount with the original

> > date brought everything back into perfect balance. Each of the

> > previous months back to that point had been balanced and all entries

> > were marked as reconciled but this one entry had simply vanished.

> > It took only a little while to discover the missing entry but the fact

> > that it could be missing is very disturbing. What can possibly have

> > deleted just one line in one register causing all subsequent months to

> > be out of balance although they had been correct before?

> > Darrell McDonald

> Darrell, I too had a single transaction drop into oblivion. I couldn't isolate

it, just the amount which

> I corrected via an adjusting entry. Doesn't exactly instil confidence in the

product..

You are certainly right about my confidence being shaken. I have been
using Quicken since the days one could get it on a floppy and never
had a problem that was not due to my own error or innattention. I may
have to begin using "backup" :-)

Posted by Andrew on September 4, 2007, 8:00 am

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darrellmcd@gmail.com wrote: