pmt changed

Posted by Mel on July 18, 2009, 12:40 pm

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I initiated a online payment similar to:

date 7/8/09

payee: xx insurance co

amount $120

comment: my insurance

This went through and was assigned a check number as usual but now I get the
following when I download bank transactions:

status : pmt changed

date 7/8/09

number: same as assigned

payee: xx insurance co/my insurance

amount $120

If I click accept quicken closes and when I reopen I am in one of my other
quicken files. Returning to original file there are no changes made.

My concern is was it paid, what "pmt changed" changed, and how do I get it
"whatever it is" out of my downloaded transaction window?

Thanks

Mel

Quicken 2009

Posted by John Pollard on July 18, 2009, 3:15 pm

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Mel wrote:

> I initiated a online payment similar to:

> date 7/8/09

> payee: xx insurance co

> amount $120

> comment: my insurance

> This went through and was assigned a check number as usual but now I

> get the following when I download bank transactions:

> status : pmt changed

> date 7/8/09

> number: same as assigned

> payee: xx insurance co/my insurance

> amount $120

> If I click accept quicken closes and when I reopen I am in one of my

> other quicken files. Returning to original file there are no changes

> made.

> My concern is was it paid, what "pmt changed" changed, and how do I

> get it "whatever it is" out of my downloaded transaction window?

Try an "Accept All". Or try turning off the notification of duplicate
check numbers in your Quicken Notify Preferences.

As to the status: if you are finanally able to accept the transaction, you
should be able to see its "Status" in Quicken as you do other online
billpay transactions. Failing that, log on to your billpayer's web site
and check the status there.

--

John Pollard

Posted by Mel on July 18, 2009, 6:29 pm

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> Mel wrote:

>> I initiated a online payment similar to:

>> date 7/8/09

>> payee: xx insurance co

>> amount $120

>> comment: my insurance

>> This went through and was assigned a check number as usual but now I

>> get the following when I download bank transactions:

>> status : pmt changed

>> date 7/8/09

>> number: same as assigned

>> payee: xx insurance co/my insurance

>> amount $120

>> If I click accept quicken closes and when I reopen I am in one of my

>> other quicken files. Returning to original file there are no changes

>> made.

>> My concern is was it paid, what "pmt changed" changed, and how do I

>> get it "whatever it is" out of my downloaded transaction window?

> Try an "Accept All". Or try turning off the notification of duplicate

> check numbers in your Quicken Notify Preferences.

> As to the status: if you are finanally able to accept the transaction, you

> should be able to see its "Status" in Quicken as you do other online

> billpay transactions. Failing that, log on to your billpayer's web site

> and check the status there.

> --

> John Pollard

That worked, the accept all not only cleared that entry properly but brought
up a few more that had been downloaded but were being hidden from the list.
Strangely it did not do a accept all on them and left it up to me.

Thank you
Mel

Posted by John Pollard on July 18, 2009, 8:51 pm

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Mel wrote:

>>>>

>>> If I click accept quicken closes and when I reopen I am in one of my

>>> other quicken files. Returning to original file there are no changes

>>> made.

>>> My concern is was it paid, what "pmt changed" changed, and how do I

>>> get it "whatever it is" out of my downloaded transaction window?

>> Try an "Accept All". Or try turning off the notification of

>> duplicate check numbers in your Quicken Notify Preferences.

>> As to the status: if you are finanally able to accept the

>> transaction, you should be able to see its "Status" in Quicken as

>> you do other online billpay transactions. Failing that, log on to

>> your billpayer's web site and check the status there.

> That worked, the accept all not only cleared that entry properly but

> brought up a few more that had been downloaded but were being hidden

> from the list. Strangely it did not do a accept all on them and left

> it up to me.

You're welcome.

The "few more that had been downloaded but were being hidden" were most
likely your non-online billpay transactions. Quicken requires that you
process your downloaded billpay transactions completely, before you can
process any of your non-billpay transactions.

--

John Pollard