q09 questions- retirement planner and Help

Posted by John Pollard on November 3, 2009, 5:55 pm

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jo wrote:

>> jo wrote:

>>> Still have no resolution of this. Can anyone offer suggestions?

>> It certainly seems like something is corrupted; your data and/or your

>> installation.

>> For example: if you convert a file that used Quicken planners ...

>> Q2009 should automatically elect to display the "Planning" menu

>> choice and the "Planning" tab. And that should allow you to open,

>> and modify, the Retirement planner ... either from the Planning menu

>> choice or the Planning tab. You should not have to go to the Setup

>> tab and tell Quicken to "Show" the Planning tab when the converted

>> file used planning data.

>> I don't have any idea which corruption is more likely, though I

>> suppose the bit about the asterisks alongside the Planning menu

>> choices makes me think of a corrupted installation. But if you can't

>> recreate the problem in a New Quicken file (where you probably

>> *would* have to use Setup to get access to Planning), that would

>> suggest data corruption.

>> For reinstalling: I would reinstall to a totally new folder. Here

>> are a couple of links about reinstalling.

>> https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp....

>> I might just plan to use the qcleanui.exe tool regardless.

>> As for repairing data corruption; Validating a Quicken Copy of your

>> data is the only real option I know. You could try it on the

>> converted data first, and if that didn't help, you could uninstall

>> Q2009, reinstall Q2008 and Validate a Quicken Copy of the Q2008

>> data; then have Q2009 convert that Validated Copy. [You could

>> combine the reinstall with the Validate of the old data ...

>> reinstalling Q2008 once Q2009 has been uninstalled, Validating,

>> uninstalling Q2008, then reinstalling Q2009.]

>> --

>> John Pollard

> I'll experiment with all your suggestions.

> Have you ever heard of the "*" phenomenon before,

> and if so, what it means?

I don't recall anything like that.

--

John Pollard

Posted by jo on November 4, 2009, 2:41 pm

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> jo wrote:

> >> jo wrote:

> >>> Still have no resolution of this. Can anyone offer suggestions?

> >> It certainly seems like something is corrupted; your data and/or your

> >> installation.

> >> For example: if you convert a file that used Quicken planners ...

> >> Q2009 should automatically elect to display the "Planning" menu

> >> choice and the "Planning" tab. And that should allow you to open,

> >> and modify, the Retirement planner ... either from the Planning menu

> >> choice or the Planning tab. You should not have to go to the Setup

> >> tab and tell Quicken to "Show" the Planning tab when the converted

> >> file used planning data.

> >> I don't have any idea which corruption is more likely, though I

> >> suppose the bit about the asterisks alongside the Planning menu

> >> choices makes me think of a corrupted installation. But if you can't

> >> recreate the problem in a New Quicken file (where you probably

> >> *would* have to use Setup to get access to Planning), that would

> >> suggest data corruption.

> >> For reinstalling: I would reinstall to a totally new folder. Here

> >> are a couple of links about reinstalling.

> >>https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp...=

> >> I might just plan to use the qcleanui.exe tool regardless.

> >> As for repairing data corruption; Validating a Quicken Copy of your

> >> data is the only real option I know. You could try it on the

> >> converted data first, and if that didn't help, you could uninstall

> >> Q2009, reinstall Q2008 and Validate a Quicken Copy of the Q2008

> >> data; then have Q2009 convert that Validated Copy. [You could

> >> combine the reinstall with the Validate of the old data ...

> >> reinstalling Q2008 once Q2009 has been uninstalled, Validating,

> >> uninstalling Q2008, then reinstalling Q2009.]

> >> --

> >> John Pollard

> > I'll experiment with all your suggestions.

> > Have you ever heard of the "*" phenomenon before,

> > and if so, what it means?

> I don't recall anything like that.

> --

> John Pollard- Hide quoted text -

> - Show quoted text -

Well, John, I took the easy way out and reinstalled. All the
problems that I've mentioned went away. I have no idea what was
corrupted or misinstalled the first time. Both installations were
updated to v7 so that's not it.

Unfortunately, I now have noticed a new problem. I have only a single
backup set in the BACKUP folder, despite having been in and out of
Quicken daily since 10/28. I haven't changed anything in the backup
preferences, where I allow for 5 backup copies.

So NOW what have I overlooked???

BTW: Q2008 was a joy compared to Q2009. I can't yet distinguish any
features that work better or are new, and it is dramatically slower.
I've got an old system, but if there wasn't much changed between
releases, why is the current one such a dog? I suppose I shouldn't
complain, since I only paid $19.99 for it, but I *am* curious.

Jo

Posted by John Pollard on November 4, 2009, 5:19 pm

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jo wrote:

> Well, John, I took the easy way out and reinstalled. All the

> problems that I've mentioned went away. I have no idea what was

> corrupted or misinstalled the first time. Both installations were

> updated to v7 so that's not it.

> Unfortunately, I now have noticed a new problem. I have only a single

> backup set in the BACKUP folder, despite having been in and out of

> Quicken daily since 10/28. I haven't changed anything in the backup

> preferences, where I allow for 5 backup copies.

> So NOW what have I overlooked???

Not sure. Normally, Quicken creates its automatic backups once every 7
days, depending on how often you run Quicken. Maybe today is the day for
it to create the next one.

> BTW: Q2008 was a joy compared to Q2009. I can't yet distinguish any

> features that work better or are new, and it is dramatically slower.

> I've got an old system, but if there wasn't much changed between

> releases, why is the current one such a dog? I suppose I shouldn't

> complain, since I only paid $19.99 for it, but I *am* curious.

I don't know. My system is so old, and I overload it so much, I have very
little expectation of speed. And I'm not sure I'd know how to determine
the cause, or what to do to fix it, if I found it - I'm pretty much maxed
out on this machine, and trying to hold off getting a new one for as long
as possible.

--

John Pollard

Posted by jo on November 5, 2009, 9:41 pm

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> jo wrote:

> > Well, John, =A0I took the easy way out and reinstalled. =A0All the

> > problems that I've mentioned went away. I have no idea what was

> > corrupted or misinstalled the first time. Both installations were

> > updated to v7 so that's not it.

> > Unfortunately, I now have noticed a new problem. =A0I have only a singl=

> > backup set in the BACKUP folder, despite having been in and out of

> > Quicken daily since 10/28. =A0I haven't changed anything in the backup

> > preferences, where I allow for 5 backup copies.

> > So NOW what have I overlooked???

> Not sure. =A0Normally, Quicken creates its automatic backups once every 7

> days, depending on how often you run Quicken. =A0Maybe today is the day f=

> it to create the next one.

> > BTW: Q2008 was a joy compared to Q2009. I can't yet distinguish any

> > features that work better or are new, and it is dramatically slower.

> > I've got an old system, but if there wasn't much changed between

> > releases, why is the current one such a dog? =A0I suppose I shouldn't

> > complain, since I only paid $19.99 for it, but I *am* curious.

> I don't know. =A0My system is so old, and I overload it so much, I have v=

ery

> little expectation of speed. =A0And I'm not sure I'd know how to determin=

> the cause, or what to do to fix it, if I found it - I'm pretty much maxed

> out on this machine, and trying to hold off getting a new one for as long

> as possible.

> --

> John Pollard

I figured out the backup situation too. It shows how often I have
looked at those files that I didn't remember that Quicken only makes
those backups once every 7 days. So, everything now seems to be
working as well as Q2009 can work. I could add memory to this
dinosaur, altho it has 512MB, but it's probably throwing away money.
Or maybe the old memory is so cheap, if you can find it, that it would
be an interesting experiment<g>. I'm too embarassed to tell you how
old this system is :{.