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Posted by John Pollard on September 1, 2008, 6:00 pm
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Jerry Boyle wrote:
>> Bob Wang wrote:
>>> Margaret and John:
>>>
>>> Just to add some info about HP network printing under Vista
>>> Ultimate
>>> 32-bit and 64-bit (both pre-SP1 and post-SP1)
>>> I have an HP LJ 1320nw wireless and HP CLJ 2840 wired
>>> printers on
>>> my network.
>>>
>>> The 2840 works without any glitches (except that HP Director
>>> doesn't
>>> work under Vista 64-bit)
>>>
>>> Every few weeks I need to remove and re-install the 1320nw
>>> drivers
>>> to be able to print.
>>
>> Is that to be able to print at all? Or just to be able to
>> print in
>> Quicken.
>>
>> The problem I was looking into when I asked the question of
>> Margret
>> was Quicken users reporting that they could print in Vista
>> with
>> every other application except Quicken.
>>
>> [I know that such statements are not proof that the printing
>> problem
>> is Quicken's - just that it might be. But I do think that if
>> an
>> application can't print using one printer driver, and a
>> different
>> driver is installed for that printer, and the application can
>> print
>> ... I believe that is close to proof that the driver was the
>> cause
>> of the problem.] I'm interested in concrete evidence that
>> printer drivers are causing
>> problems for Quicken under Vista, that are not "apparent" in
>> other
>> applications.
>
> On my Dell Vista machine I just replaced an HP OfficeJet
> 7400xi with a
> Lexmark X5495.
>
> I had no problems printing from Quicken 2008 H&B on the
> OfficeJet
> using the generic Vista drivers. I like the HP printers, but
> not the
> bloated and outdated software that comes with them.
>
> When I uninstalled the HP and installed the Lexmark printing
> worked
> perfectly from all applications except Quicken, which was
> completely
> unable to communicate with the Lexmark. The problem apparently
> wasn't
> in the drivers but in the QuickenConfigwpr.dat file. When I
> renamed
> this file wpr.old everything worked fine. Wpr.dat is one of
> the
> Quicken files that is relocated from a system folder to the
> user's
> Documents area by Vista Virtualization, but I have no idea
> whether or
> not that fact is relevant.
Interesting. I knew that wpr.dat could get "corrupted" (which
could just be generic speak for inaccurate). I can't recall if
any of the others having Quicken Vista printing problems ever
mentioned trying to rename wpr.dat.
Thanks for the feedback.
> With respect to Bob's having to reinstall his HP printer
> drivers
> every few weeks, I'm not convinced that the problem is with
> the
> drivers. I've seen a similar problem with the drivers for my
> Dell
> speakers. I've also seen a lot of others weird problems that
> make me
> think the Windows registry under Vista is highly susceptible
> to
> corruption. Since parts of the registry are also subject to
> Virtualization I'm getting very suspicious of this Vista hack.
> However, I have no proof, nor do I have the technical
> expertise to
> investigate further.
I think most of the other folks with Quicken printing problems,
noticed them immediately upon installing and running Quicken on
their new Vista machines, so I'm guessing a delayed corruption
won't explain all their problems. But if you're suspicions are
right, that "corruption" might be the cause of some of their
problems.
I'm sure there will continue to be fallout with Vista as more
and more users run under it. One day, I'll probably be one of
those users, so I hope the early adopters have gotten most of
the bugs found/fixed by then. :)
Thanks.
--
John Pollard
First initial underscore Last name at mchsi dot com
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