quicken H&B 2008, Register problems

Posted by jo on November 12, 2008, 3:41 pm

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In my transaction registers , the space to display multiple
transactions is constantly being shortened to allow only one
transaction at a time to be displayed. What causes this is that the
bottom part of the screen which shows tabs for downloaded and
scheduled transactions gets expanded. I finally figured out how to
reduced it back to it's pre Q 2008 size but it does not stay reduced
and I don't know why activates it.

The other problem in transaction registers which is even more annoying
is that nothing happens when I click in the category area. I can see
it is getting filled in with the previously recorded category but I
only get a flash of that before it contracts. Clicking on the drop
down arrow which used to show the category list does nothing. The
only way I am able to clearly see the category or modify it is to go
to the split screen even if I don't want to split the transaction.
Everything looks as it should on that screen, with plenty of space to
display each field. I suspect this has something to do with the
addition of tags and perhaps the memo field, but don't know exactly
what.

I'm starting to really dislike version 2008. v 2007's interface was
self explanatory and worked.

jo

Posted by jo on November 14, 2008, 12:08 am

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> In my transaction registers , the space to display multiple

> transactions is constantly being shortened to allow only one

> transaction at a time to be displayed. =A0What causes this is that the

> bottom part of the screen which shows tabs for downloaded and

> scheduled transactions gets expanded. I finally figured out how to

> reduced it back to it's pre Q 2008 size but it does not stay reduced

> and I don't know why activates it.

> The other problem in transaction registers which is even more annoying

> is that nothing happens when I click in the category area. I can see

> it is getting filled in with the previously recorded category but I

> only get a flash of that before it contracts. Clicking on the drop

> down arrow which used to show the category list does nothing. =A0The

> only way I am able to clearly see the category or modify it is to go

> to the split screen even if I don't want to split the transaction.

> Everything looks as it should on that screen, with plenty of space to

> display each field. =A0 I suspect this has something to do with the

> addition of tags and perhaps the memo field, but don't know exactly

> what.

> I'm starting to really dislike version 2008. v 2007's interface was

> self explanatory and worked.

> jo

Hey, John P. or other 2008 users, I could sure use your insight into
this inability to select a category on the transaction register [main
concern is my checkbook register.. haven't checked everywhere else it
could happen]

jo

Posted by John Pollard on November 14, 2008, 9:37 am

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jo wrote:

>> In my transaction registers , the space to display multiple

>> transactions is constantly being shortened to allow only one

>> transaction at a time to be displayed. What causes this is

>> that the

>> bottom part of the screen which shows tabs for downloaded and

>> scheduled transactions gets expanded. I finally figured out

>> how to

>> reduced it back to it's pre Q 2008 size but it does not stay

>> reduced

>> and I don't know why activates it.

>> The other problem in transaction registers which is even more

>> annoying is that nothing happens when I click in the category

>> area.

>> I can see it is getting filled in with the previously

>> recorded

>> category but I only get a flash of that before it contracts.

>> Clicking on the drop down arrow which used to show the

>> category list

>> does nothing. The only way I am able to clearly see the

>> category or

>> modify it is to go to the split screen even if I don't want

>> to split

>> the transaction. Everything looks as it should on that

>> screen, with

>> plenty of space to display each field. I suspect this has

>> something

>> to do with the addition of tags and perhaps the memo field,

>> but

>> don't know exactly what.

>> I'm starting to really dislike version 2008. v 2007's

>> interface was

>> self explanatory and worked.

> Hey, John P. or other 2008 users, I could sure use your

> insight into

> this inability to select a category on the transaction

> register [main

> concern is my checkbook register.. haven't checked everywhere

> else it

> could happen]

I would have posted before, but I didn't (and don't) think I
have any helpful info.

I have never seen (or read of) anything like what you describe
in your first paragraph. And I can't tell just what your second
paragraph is describing, though it seems like it might be a
condition related to the problem in paragraph one.

Does problem 1 happen for multiple accounts from multiple fi's?
Does it occur no matter what group of transactions you are
viewing (ie: if you look at transactions for today and
transactions for a year ago, do you see the same problem)?

For problems which I can't think of any cause, or fix, I fall
back on possible corrupted data, or possible corrupted
installation. In your case, perhaps also a display driver
problem.

One of the first things to try: see if the problems occur in a
New Quicken file. Start with the one account where you are
currently seeing the problems.

[You do not have to display a separate tag field in your
registers; there is a Register Preference to eliminate the tag
field from register displays, putting the tag back in the
category field where it used to be when it was a "class".]

--

John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

Posted by jo on November 14, 2008, 3:26 pm

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> jo wrote:

> >> In my transaction registers , the space to display multiple

> >> transactions is constantly being shortened to allow only one

> >> transaction at a time to be displayed. What causes this is

> >> that the

> >> bottom part of the screen which shows tabs for downloaded and

> >> scheduled transactions gets expanded. I finally figured out

> >> how to

> >> reduced it back to it's pre Q 2008 size but it does not stay

> >> reduced

> >> and I don't know why activates it.

> >> The other problem in transaction registers which is even more

> >> annoying is that nothing happens when I click in the category

> >> area.

> >> I can see it is getting filled in with the previously

> >> recorded

> >> category but I only get a flash of that before it contracts.

> >> Clicking on the drop down arrow which used to show the

> >> category list

> >> does nothing. The only way I am able to clearly see the

> >> category or

> >> modify it is to go to the split screen even if I don't want

> >> to split

> >> the transaction. Everything looks as it should on that

> >> screen, with

> >> plenty of space to display each field. I suspect this has

> >> something

> >> to do with the addition of tags and perhaps the memo field,

> >> but

> >> don't know exactly what.

> >> I'm starting to really dislike version 2008. v 2007's

> >> interface was

> >> self explanatory and worked.

> > Hey, John P. or other 2008 users, I could sure use your

> > insight into

> > this inability to select a category on the transaction

> > register [main

> > concern is my checkbook register.. haven't checked everywhere

> > else it

> > could happen]

> I would have posted before, but I didn't (and don't) think I

> have any helpful info.

> I have never seen (or read of) anything like what you describe

> in your first paragraph. =A0And I can't tell just what your second

> paragraph is describing, though it seems like it might be a

> condition related to the problem in paragraph one.

> Does problem 1 happen for multiple accounts from multiple fi's?

> Does it occur no matter what group of transactions you are

> viewing (ie: if you look at transactions for today and

> transactions for a year ago, do you see the same problem)?

> For problems which I can't think of any cause, or fix, I fall

> back on possible corrupted data, or possible corrupted

> installation. =A0In your case, perhaps also a display driver

> problem.

> One of the first things to try: see if the problems occur in a

> New Quicken file. =A0Start with the one account where you are

> currently seeing the problems.

> [You do not have to display a separate tag field in your

> registers; there is a Register Preference to eliminate the tag

> field from register displays, putting the tag back in the

> category field where it used to be when it was a "class".]

> --

> John Pollard

> First initial underscore Last name at mchsi dot com

> Please reply to newsgroup- Hide quoted text -

> - Show quoted text -

John,

The problem with the category list not displaying in a register (it
was all fis and all transaction periods) goes away when I disable the
display of the tag field. I wasn't aware that could be turned off. I
also improved the register displays by setting the "maximize my
register view" in preferences. I'll have to go back to v2007 and see
how it is customized because I didn't change any setting on
conversion.

I do suspect this has something to do with my display resolution, but
not probably not the driver per se. During installation, I got a
message to the effect that Quicken wanted a higher resolution than I
run at (800 x 600). I have an old system and a small monitor by
today's standards. The higher resolutions make everything too small on
my screen. Perhaps this has something to do with my display problems,
but at least getting rid of the tag field has made things comparable
to version 2007. I really must get a new computer.

Thanks for making me aware of these customization options.

jo

Posted by John Pollard on November 14, 2008, 3:38 pm

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jo wrote:

> The problem with the category list not displaying in a

> register (it

> was all fis and all transaction periods) goes away when I

> disable the

> display of the tag field. I wasn't aware that could be turned

> off.

Glad that helped.

> I

> also improved the register displays by setting the "maximize

> my

> register view" in preferences. I'll have to go back to v2007

> and see

> how it is customized because I didn't change any setting on

> conversion.

Calling "classes", "tags", and allowing tags to appear in a
field separate from the category field was only introduced in
Q2008: there was no way for you carry a preference for
displaying tags over from Q2007. I'm guessing Intuit thought it
better to default to displaying the new tag field so users would
know it existed.

> I do suspect this has something to do with my display

> resolution, but

> not probably not the driver per se. During installation, I

> got a

> message to the effect that Quicken wanted a higher resolution

> than I

> run at (800 x 600).

Yes, resolution makes more sense than a driver problem.

> I have an old system and a small monitor by

> today's standards. The higher resolutions make everything too

> small on

> my screen. Perhaps this has something to do with my display

> problems,

> but at least getting rid of the tag field has made things

> comparable

> to version 2007. I really must get a new computer.

My computer is quite old, but not my monitor. I recently bought
a 22" LCD monitor, and I really love it. Currently using 1680 x
1050 resolution; it's great. The prices for monitors like mine
are very reasonable, in my opinion: I'd get a new monitor even
if you can't get a new computer.

--

John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup