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Posted by J. J. Spillane on January 23, 2007, 11:36 am
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Running Win XP 2nd edition, Turbo tax deluxe installed, obtained
updates and ran fine. On second use of turbo tax, the program appears
to start, but then nothing happens, i.e. the program tries to launch,
but doesn't.
I've tried a SAFE MODE remove and reinstall to no avail.
I've killed JAVA (jusked.exe) to no avail.
Anyone got any clues. The tech support girl I talked with was
knowledgeable, but gave up after 20 minutes with the SAFE mode
suggestion.
Any/all help appreciated. TIA! _Jerry
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Posted by tom on January 30, 2007, 9:32 am
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J. J. Spillane wrote:
> Running Win XP 2nd edition, Turbo tax deluxe installed, obtained
> updates and ran fine. On second use of turbo tax, the program appears
> to start, but then nothing happens, i.e. the program tries to launch,
> but doesn't.
>
> I've tried a SAFE MODE remove and reinstall to no avail.
>
> I've killed JAVA (jusked.exe) to no avail.
>
> Anyone got any clues. The tech support girl I talked with was
> knowledgeable, but gave up after 20 minutes with the SAFE mode
> suggestion.
>
> Any/all help appreciated. TIA! _Jerry
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Posted by tom on January 30, 2007, 12:32 pm
Please log in for more thread options
J. J. Spillane wrote:
> Running Win XP 2nd edition, Turbo tax deluxe installed, obtained
> updates and ran fine. On second use of turbo tax, the program appears
> to start, but then nothing happens, i.e. the program tries to launch,
> but doesn't.
>
> I've tried a SAFE MODE remove and reinstall to no avail.
>
> I've killed JAVA (jusked.exe) to no avail.
>
> Anyone got any clues. The tech support girl I talked with was
> knowledgeable, but gave up after 20 minutes with the SAFE mode
> suggestion.
>
> Any/all help appreciated. TIA! _Jerry
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Posted by tom on January 30, 2007, 12:32 pm
Please log in for more thread options
J. J. Spillane wrote:
> Running Win XP 2nd edition, Turbo tax deluxe installed, obtained
> updates and ran fine. On second use of turbo tax, the program appears
> to start, but then nothing happens, i.e. the program tries to launch,
> but doesn't.
>
> I've tried a SAFE MODE remove and reinstall to no avail.
>
> I've killed JAVA (jusked.exe) to no avail.
>
> Anyone got any clues. The tech support girl I talked with was
> knowledgeable, but gave up after 20 minutes with the SAFE mode
> suggestion.
>
> Any/all help appreciated. TIA! _Jerry
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Posted by tom on January 30, 2007, 12:34 pm
Please log in for more thread options
J. J. Spillane wrote:
> Running Win XP 2nd edition, Turbo tax deluxe installed, obtained
> updates and ran fine. On second use of turbo tax, the program appears
> to start, but then nothing happens, i.e. the program tries to launch,
> but doesn't.
>
> I've tried a SAFE MODE remove and reinstall to no avail.
>
> I've killed JAVA (jusked.exe) to no avail.
>
> Anyone got any clues. The tech support girl I talked with was
> knowledgeable, but gave up after 20 minutes with the SAFE mode
> suggestion.
>
> Any/all help appreciated. TIA! _Jerry
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