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Subject Author Date
update on HSBC gklatv 11-02-2006
|   `--> Re: update on HSBC pjhartman@gmail...11-03-2006
Posted by John Pollard on November 2, 2006, 1:29 pm
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> Just got an email from HSBC - after December 10, 2006 there is
> not
> going to be DirectConnect any longer, only WebConnect.

> It's a step backward, in my view.

Probably, but maybe not as big a step backward as it might seem.

I'm wondering if the credit card companies aren't responding to
Quicken's new Express Web Connect feature which - once it gets
working correctly - will allow users to download from Web
Connect accounts using One Step Update. Since the fee to Intuit
is less for Web Connect accounts, and since it appears that
Express Web Connect will only need to access the fi's servers
once a day, perhaps the fi's are just taking a logical economic
step.

It won't be that long before everyone who wants to download will
be using a version of Quicken with Express Web Connect
capability.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by John Pollard on November 2, 2006, 1:36 pm
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>
>> Just got an email from HSBC - after December 10, 2006 there
>> is not
>> going to be DirectConnect any longer, only WebConnect.
>
>> It's a step backward, in my view.

> Probably, but maybe not as big a step backward as it might
> seem.
>
> I'm wondering if the credit card companies aren't responding
> to Quicken's new Express Web Connect feature which - once it
> gets working correctly - will allow users to download from Web
> Connect accounts using One Step Update. Since the fee to
> Intuit is less for Web Connect accounts, and since it appears
> that Express Web Connect will only need to access the fi's
> servers once a day, perhaps the fi's are just taking a logical
> economic step.
>
> It won't be that long before everyone who wants to download
> will be using a version of Quicken with Express Web Connect
> capability.

I forgot.

I believe the Express Web Connect will require some opt in
response from, and possibly some additional payment from, the
fi's (perhaps making it cost somewhere between Direct downloads,
and traditional Web Connect downloads). So it is certainly
possible that some fi's are dropping their capabilities to the
absolutely cheapest one possible.

Then, as Bob Wang said, we are still free to avail ourselves of
competitors.





Posted by pjhartman@gmail.com on November 3, 2006, 2:55 pm
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John Pollard wrote:
> So it is certainly
> possible that some fi's are dropping their capabilities to the
> absolutely cheapest one possible.

That's fine; I really don't care how my FI handles the download
capabilities, as long as the downloads work.

Fortunately, I'm not caught by the HSBC change. But, if I were, and if
HSBC is making the change due to the existence of EWC within Quicken
2007, I'd hope that they at least verified that EWC is working (and
it's not) before making the switch.


Posted by gklatv on November 2, 2006, 7:58 pm
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Just to add to the subject - after October 29, 2006 no more support for
Quicken (and Money) 2004. Only 2005 version and newer.


Posted by Q_Lover on November 7, 2006, 2:01 pm
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gklatv said

> Just got an email from HSBC - after December 10, 2006 there is not
> going to be DirectConnect any longer, only WebConnect. It's a step
> backward, in my view.
>

This is HSBC's answer to my query about them dropping DirectConnect:

************************************************************
"Thank you for your recent e-mail to HSBC's Internet Banking
unit.

This DirectConnect functionality for Quicken is no longer
available following a recent government mandate requiring a
higher level of authentication for online banking users. All
financial institutions are required to have the third level of
security by December 2006.

Personal Financial Software is not able to connect to
systems that have a 2 page login. To update your accounts
in Money, you can download a file from our website to
your computer and then import this file into Money. You
can download a file from this option under the 'View
Accounts' menu on the left.

For more information of when Quicken will accommodate
the new log in process, please contact Intuit for additional
assistance. We apologize for any inconvenience this may
cause."
************************************************************

Is this true? They seem to imply DirectConnect's death is coming soon.
Or perhaps they are implementing the govermenments "higher level of
authentication" in a manner which excludes DirectConnect.

Bummer. WebConnect is not the end of the world; it is a step backwards
IMHO.

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