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Subject Author Date
updating Capital One LAH 11-13-2007
Posted by LAH on November 14, 2007, 10:25 am
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 Thanks folks for the replies. I was finally able to reestablish a
connection "of sorts". It certainly wasn't user friendly. During the
process I was taken to the Capital one web site where I had to log in, go to
my account, and proceed with a manual download. (I didn't actually download
it. I clicked "open" instead of "save". That established a connection but
nothing downloaded.) Then I had to go back to Quicken and reestablish the
Express Web Connection. The "of sorts" part is that while it appeared to
connect and download, no transactions were actually downloaded into the
account. I'm hoping that by reestablishing the connection, future
transactions will do so. (fingers crossed) Guess I'll have to manually
download or manually enter the missing transactions. In any case, nothing
about this process was user friendly. I found it very confusing and the
step-by-step directions were incomplete or lacking entirely.

Anyway, I guess misery loves company. It was comforting to know I'm not the
only one with this problem. Again, thanks!





Posted by Bob Wang on November 14, 2007, 12:35 pm
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 Capital One's EWC only downloaded statements for me, not current
transactions.
So, I would not expect any downloads till the current statement period
closes.

Bob
>>>
Thanks folks for the replies. I was finally able to reestablish a
connection "of sorts". It certainly wasn't user friendly. During the
process I was taken to the Capital one web site where I had to log in, go to
my account, and proceed with a manual download. (I didn't actually download
it. I clicked "open" instead of "save". That established a connection but
nothing downloaded.) Then I had to go back to Quicken and reestablish the
Express Web Connection. The "of sorts" part is that while it appeared to
connect and download, no transactions were actually downloaded into the
account. I'm hoping that by reestablishing the connection, future
transactions will do so. (fingers crossed) Guess I'll have to manually
download or manually enter the missing transactions. In any case, nothing
about this process was user friendly. I found it very confusing and the
step-by-step directions were incomplete or lacking entirely.

Anyway, I guess misery loves company. It was comforting to know I'm not the
only one with this problem. Again, thanks!






Posted by Mark W on November 18, 2007, 2:08 pm
Please log in for more thread options
My problem is a little different with my Capital One Credit Card.
I can download the statement transactions from the CapitalOne Web
Site. However, I can not activate one step download from within
Quicken (for windows 2007 premier). I get a CC-503 error telling me
that my user name and.or password are incorrect. Now I know this isnt
true since I can login and download from their website.


any ideas? I have updated as per the Capital One website instructions
BUT that only worked one day.

All help will be appreciated.

TIA

Mark



> CapitalOne'sEWC only downloaded statements for me, not current
> transactions.
> So, I would not expect any downloads till the current statement period
> closes.
>
> Bob
>
>
> Thanks folks for the replies. I was finally able to reestablish a
> connection "of sorts". It certainly wasn't user friendly. During the
> process I was taken to theCapitaloneweb site where I had to log in, go to
> my account, and proceed with a manual download. (I didn't actually download
> it. I clicked "open" instead of "save". That established a connection but
> nothing downloaded.) Then I had to go back to Quicken and reestablish the
> Express Web Connection. The "of sorts" part is that while it appeared to
> connect and download, no transactions were actually downloaded into the
> account. I'm hoping that by reestablishing the connection, future
> transactions will do so. (fingers crossed) Guess I'll have to manually
> download or manually enter the missing transactions. In any case, nothing
> about this process was user friendly. I found it very confusing and the
> step-by-step directions were incomplete or lacking entirely.
>
> Anyway, I guess misery loves company. It was comforting to know I'm not the
> onlyonewith this problem. Again, thanks!





Posted by Bob Wang on November 18, 2007, 8:27 pm
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Mark:

This is not going to be of much help.
But I'll let you know how Capital One integrates with Q2008 H&B later this
month when I have a statement to download.
Right now, I have no statements.

Bob

>>>
My problem is a little different with my Capital One Credit Card.
I can download the statement transactions from the CapitalOne Web
Site. However, I can not activate one step download from within
Quicken (for windows 2007 premier). I get a CC-503 error telling me
that my user name and.or password are incorrect. Now I know this isnt
true since I can login and download from their website.


any ideas? I have updated as per the Capital One website instructions
BUT that only worked one day.

All help will be appreciated.

TIA

Mark



> CapitalOne'sEWC only downloaded statements for me, not current
> transactions.
> So, I would not expect any downloads till the current statement period
> closes.
>
> Bob
>
>
> Thanks folks for the replies. I was finally able to reestablish a
> connection "of sorts". It certainly wasn't user friendly. During the
> process I was taken to theCapitaloneweb site where I had to log in, go to
> my account, and proceed with a manual download. (I didn't actually
> download
> it. I clicked "open" instead of "save". That established a connection
> but
> nothing downloaded.) Then I had to go back to Quicken and reestablish the
> Express Web Connection. The "of sorts" part is that while it appeared to
> connect and download, no transactions were actually downloaded into the
> account. I'm hoping that by reestablishing the connection, future
> transactions will do so. (fingers crossed) Guess I'll have to manually
> download or manually enter the missing transactions. In any case, nothing
> about this process was user friendly. I found it very confusing and the
> step-by-step directions were incomplete or lacking entirely.
>
> Anyway, I guess misery loves company. It was comforting to know I'm not
> the
> onlyonewith this problem. Again, thanks!






Posted by LAH on November 19, 2007, 8:32 am
Please log in for more thread options

> My problem is a little different with my Capital One Credit Card.
> I can download the statement transactions from the CapitalOne Web
> Site. However, I can not activate one step download from within
> Quicken (for windows 2007 premier). I get a CC-503 error telling me
> that my user name and.or password are incorrect. Now I know this isnt
> true since I can login and download from their website.
>
>
> any ideas? I have updated as per the Capital One website instructions
> BUT that only worked one day.
>
> All help will be appreciated.

I thought I had it working again; however, after the weekend I tried the one
step download and am now getting the same error as you describe. I
deactivated and tried to reactivate but no luck. I'm getting tired of this.
I'm about ready to dump this card and go shopping for another. I can
understand a company having some problems for a few days or even a week, but
this has been going on for a month now.
>
> TIA
>
> Mark
>
>
>
>> CapitalOne'sEWC only downloaded statements for me, not current
>> transactions.
>> So, I would not expect any downloads till the current statement period
>> closes.
>>
>> Bob
>>
>>
>> Thanks folks for the replies. I was finally able to reestablish a
>> connection "of sorts". It certainly wasn't user friendly. During the
>> process I was taken to theCapitaloneweb site where I had to log in, go to
>> my account, and proceed with a manual download. (I didn't actually
>> download
>> it. I clicked "open" instead of "save". That established a connection
>> but
>> nothing downloaded.) Then I had to go back to Quicken and reestablish
>> the
>> Express Web Connection. The "of sorts" part is that while it appeared to
>> connect and download, no transactions were actually downloaded into the
>> account. I'm hoping that by reestablishing the connection, future
>> transactions will do so. (fingers crossed) Guess I'll have to manually
>> download or manually enter the missing transactions. In any case,
>> nothing
>> about this process was user friendly. I found it very confusing and the
>> step-by-step directions were incomplete or lacking entirely.
>>
>> Anyway, I guess misery loves company. It was comforting to know I'm not
>> the
>> onlyonewith this problem. Again, thanks!
>
>
>
>



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