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updating Capital One

 

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Subject Author Date
updating Capital One LAH 11-13-2007
Posted by Mark W on November 19, 2007, 1:23 pm
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Well again, I am glad to be part of a group having this problem
instead of being an outlier of one!!

Mark



>
>
> > My problem is a little different with my Capital One Credit Card.
> > I can download the statement transactions from the CapitalOne Web
> > Site. However, I can not activate one step download from within
> > Quicken (for windows 2007 premier). I get a CC-503 error telling me
> > that my user name and.or password are incorrect. Now I know this isnt
> > true since I can login and download from their website.
>
> > any ideas? I have updated as per the Capital One website instructions
> > BUT that only worked one day.
>
> > All help will be appreciated.
>
> I thought I had it working again; however, after the weekend I tried the one
> step download and am now getting the same error as you describe. I
> deactivated and tried to reactivate but no luck. I'm getting tired of this.
> I'm about ready to dump this card and go shopping for another. I can
> understand a company having some problems for a few days or even a week, but
> this has been going on for a month now.
>
>
>
>
>
> > TIA
>
> > Mark
>
> >> CapitalOne'sEWC only downloaded statements for me, not current
> >> transactions.
> >> So, I would not expect any downloads till the current statement period
> >> closes.
>
> >> Bob
>
>
> >> Thanks folks for the replies. I was finally able to reestablish a
> >> connection "of sorts". It certainly wasn't user friendly. During the
> >> process I was taken to theCapitaloneweb site where I had to log in, go to
> >> my account, and proceed with a manual download. (I didn't actually
> >> download
> >> it. I clicked "open" instead of "save". That established a connection
> >> but
> >> nothing downloaded.) Then I had to go back to Quicken and reestablish
> >> the
> >> Express Web Connection. The "of sorts" part is that while it appeared to
> >> connect and download, no transactions were actually downloaded into the
> >> account. I'm hoping that by reestablishing the connection, future
> >> transactions will do so. (fingers crossed) Guess I'll have to manually
> >> download or manually enter the missing transactions. In any case,
> >> nothing
> >> about this process was user friendly. I found it very confusing and the
> >> step-by-step directions were incomplete or lacking entirely.
>
> >> Anyway, I guess misery loves company. It was comforting to know I'm not
> >> the
> >> onlyonewith this problem. Again, thanks!- Hide quoted text -
>
> - Show quoted text -


Posted by Dave Balcom on November 19, 2007, 8:12 pm
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wrote:

}My problem is a little different with my Capital One Credit Card.

I just tried one step update with my Capital One account and got a
CC-501 error... :(

Posted by LAH on November 20, 2007, 3:52 pm
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> wrote:
>
> }My problem is a little different with my Capital One Credit Card.
>
> I just tried one step update with my Capital One account and got a
> CC-501 error... :(

I got that originally (see my first post). I then deactivated and
reactivated. That seemed to temporarily fix the problem, but now a few days
later I'm getting the CC-503 error. I deactivated and reactivated again. I
have established a connection but was unable to reactivate the one step
update. If you find a solution please let me know!



Posted by Stubby on November 21, 2007, 7:27 pm
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Do you guys just want to hold a pity-party? Why don't you call Intuit and
complain to them? At least there is a chance they can help.

>
> > wrote:
> >
> > }My problem is a little different with my Capital One Credit Card.
> >
> > I just tried one step update with my Capital One account and got a
> > CC-501 error... :(
>
> I got that originally (see my first post). I then deactivated and
> reactivated. That seemed to temporarily fix the problem, but now a few
days
> later I'm getting the CC-503 error. I deactivated and reactivated again.
I
> have established a connection but was unable to reactivate the one step
> update. If you find a solution please let me know!
>
>



Posted by Dave Balcom on November 21, 2007, 9:24 pm
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On Wed, 21 Nov 2007 19:27:01 -0500, "Stubby"

}Do you guys just want to hold a pity-party? Why don't you call Intuit and
}complain to them? At least there is a chance they can help.

Do you always act like an ass? I wasn't complaining, just describing
what happened when I tried to update (indicating it was not a unique
problem).

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