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Posted by Mark W on November 19, 2007, 1:23 pm
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Well again, I am glad to be part of a group having this problem
instead of being an outlier of one!!
Mark
>
>
> > My problem is a little different with my Capital One Credit Card.
> > I can download the statement transactions from the CapitalOne Web
> > Site. However, I can not activate one step download from within
> > Quicken (for windows 2007 premier). I get a CC-503 error telling me
> > that my user name and.or password are incorrect. Now I know this isnt
> > true since I can login and download from their website.
>
> > any ideas? I have updated as per the Capital One website instructions
> > BUT that only worked one day.
>
> > All help will be appreciated.
>
> I thought I had it working again; however, after the weekend I tried the one
> step download and am now getting the same error as you describe. I
> deactivated and tried to reactivate but no luck. I'm getting tired of this.
> I'm about ready to dump this card and go shopping for another. I can
> understand a company having some problems for a few days or even a week, but
> this has been going on for a month now.
>
>
>
>
>
> > TIA
>
> > Mark
>
> >> CapitalOne'sEWC only downloaded statements for me, not current
> >> transactions.
> >> So, I would not expect any downloads till the current statement period
> >> closes.
>
> >> Bob
>
>
> >> Thanks folks for the replies. I was finally able to reestablish a
> >> connection "of sorts". It certainly wasn't user friendly. During the
> >> process I was taken to theCapitaloneweb site where I had to log in, go to
> >> my account, and proceed with a manual download. (I didn't actually
> >> download
> >> it. I clicked "open" instead of "save". That established a connection
> >> but
> >> nothing downloaded.) Then I had to go back to Quicken and reestablish
> >> the
> >> Express Web Connection. The "of sorts" part is that while it appeared to
> >> connect and download, no transactions were actually downloaded into the
> >> account. I'm hoping that by reestablishing the connection, future
> >> transactions will do so. (fingers crossed) Guess I'll have to manually
> >> download or manually enter the missing transactions. In any case,
> >> nothing
> >> about this process was user friendly. I found it very confusing and the
> >> step-by-step directions were incomplete or lacking entirely.
>
> >> Anyway, I guess misery loves company. It was comforting to know I'm not
> >> the
> >> onlyonewith this problem. Again, thanks!- Hide quoted text -
>
> - Show quoted text -
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