|
Posted by LAH on November 23, 2007, 12:08 am
Please log in for more thread options
Just for your information, I did call Capital One - twice. Both times I got
someone for whom English was obviously a second language. I had great
difficulty understanding their responses and I'm not entirely sure they
understood my questions. In any case they told me Capital One was working
on it. Nevermind the fact they have been working on it for approximately a
month now. I did not call Intuit because it didn't appear to be a problem
on their end. I posted here because I wasn't sure how widespread the
problem was. Due to my inability to understand the customer service
representatives, I was more confused than ever and was unclear as to whether
or not there was anything I could do to fix the problem.
FWIW, just this evening I was able to reactivate the one step update and was
also able to run it. If you posted to suggest I call Intuit, thanks but
hopefully the problem has been resolved. There was no need for the snide
remark about a "pity-party". Frankly, I was not feeling sorry for myself.
Instead I was more than a little irritated with Capital One. I posted in
part, to learn if my irritation was misplaced.
> Do you guys just want to hold a pity-party? Why don't you call Intuit
> and
> complain to them? At least there is a chance they can help.
>
>>
>> > wrote:
>> >
>> > }My problem is a little different with my Capital One Credit Card.
>> >
>> > I just tried one step update with my Capital One account and got a
>> > CC-501 error... :(
>>
>> I got that originally (see my first post). I then deactivated and
>> reactivated. That seemed to temporarily fix the problem, but now a few
> days
>> later I'm getting the CC-503 error. I deactivated and reactivated again.
> I
>> have established a connection but was unable to reactivate the one step
>> update. If you find a solution please let me know!
>>
>>
>
>
| 
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML Sitemap