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Posted by gmalis1 on March 29, 2008, 6:00 pm
Please log in for more thread options > Jeff wrote:
> > I have been unable to use One Step Update with usbank.com for
> > several
> > months now. =A0The CC-501 error says something about a Quicken
> > server
> > error. I opened a tech support case and they said "well, it's
> > a
> > server issue on our side, we're working on it" but no further
> > detail.
> > My guess is that the support drone was reading the same
> > information I
> > had on screen and had no actual knowledge of the true cause of
> > the
> > problem.
> > Anyone else having problems (or success) with One Step Update
> > as
> > usbank.com?
>
> I believe the CC-501 error is typical of problems with "Express
> Web Connect" (the ability to use One Step Update with accounts
> that offer only Web Connect downloads).
>
> I'm not sure if there is anything you can do about it, though I
> think you should try making sure the account is not activated,
> then initiating a download from the fi's web site.
>
> If the problem is due to MFA (multi-factor authentication), you
> may be out of luck. =A0Some of the security techniques used for
> MFA are incompatible with (and actually designed to prevent)
> "screen scraping" which is what Express Web Connect uses.
>
> Intuit had the misfortune to attempt to introduce their screen
> scraping offering just about the time financial institutions
> were getting more serious about security. =A0I think that Money
> ("Yodlee") is having the same problems.
>
> --
>
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup- Hide quoted text -
>
> - Show quoted text -
Funny, though...Quicken Online and Mint.com have no such problems.
Both download just fine from almost all banks and credit cards.
Too bad both software products are pathetic...but the downloading
parts work better than in Quicken.
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