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Posted by parrisbraeside@yahoo.ca on May 11, 2007, 5:49 pm
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upnorthra...@gmail.com wrote:
> Hi - I hope to get some opinions.
>
> HR block did my returns, and was to get back from the IRS
> @2k. I got a letter from the IRS (audit) questioning some
> things - I was surprised, as my income is less than 20K.
>
> Gave the IRS request letter to my local HR block office who
> did my returns. They said they would take care of it & asked
> me to sign a power of attorney. In the meantime I had major
> surgery with recuperation.
>
> Two months later I get a registered letter from IRS. The IRS
> never heard from my local HR block office, and now I OWE
> over 5k!! Talked to the local HR block office - they had a
> manager that is no longer with them that bungled my
> situation. HR block said they will pay any money I owe.
>
> But can I ask them to pay me what I am owed in a refund? (2K)
No, you can't ask them to pay you what they calculated as a
refund.
You can ask them to help you though correcting their
non-reply error. You can ask for a refund of fees as you
were not satisfied with the service. You can ask them to pay
penalty and/or interest. It may not be a good idea to ask
for all three at once.
They can refuse. But then, you have the better business
bureau, etc.
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